A Day in Scrubs

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1st impressions last. Patients are a hospital’s customers. When hospitals put their patients first, they become very happy customers. Very happy customers pay and come back. Very happy customers will send in more referrals. Health care systems around the world have been moving from a supply-driven model to a value-based healthcare model. Why? Because healthcare costs are increasing and profit margins are getting lower as a result of only focusing on patient… Read More